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Practice Management

 

Practice Manager - Caroline Cinderey

 

Caroline joined the surgery in August 2017.

She has lived in the Forest of Dean all her life, and is passionate about the local area and ensuring that high quality health care is available and accessible to the local community.

She has a broad ranging job and is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises, equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

 

  

Reception

 

Denise, Debbie, Jo 

 

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query.

 

 

Secretaries

 

Chris, Marilyn 

 

Our very capable secretaries are responsible for outbound communications and liasing with clinics, specialists and hospitals. They manage out-of-house surgical enquiries, bookings and follow-ups.

 

 

 

Administration

 

Nicky, Vicki, Debbie, Teresa 

 

Our administrators work hard behind the scenes dealing with all in-house enquiries and ensuring the smooth running of the practice.

 
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