Patient Group Information
Blakeney Surgery has an active Patient Support Group. The group consists of practice staff and patients.
The main aims of the group are;
- To ensure that patients are consulted about potential changes regarding services offered by the surgery.
- To include patients in the decision making process regarding the range of services provided by the surgery.
- To make sure that the quality of these services is at the highest standard.
If you would be interested in joining our patient group please contact the surgery.
'Friends of Blakeney Surgery' Update Spring 2016
In 2015 our 'Friends of Blakeney Surgery' Group have worked hard to raise funds and to raise the profile of the surgery. Their help in making our annual Flu Day a success was much appreciated. They raised money with a raffle on the Flu Day and at Christmas, and they provided tea and cake at our Flu Day. The money raised is used to buy equipment for the Surgery.
Actions agreed via our 'Friends of Blakeney Surgery' meeting
Our "Friends" Group also give us feedback on various aspects of the surgery, and after reviewing recent patient comments, feedback and complaints (anonymised), it was highlighted that patients would be interested in having the option to book appointment online. We have recently started to offer patients the facility to book routine doctors’ appointments online, and we shall monitor this closely.
They also suggested that patients would benefit from more information regarding our dispensary service. We have now produced a dispensary leaflet for our patients, given information such as opening times and repeat prescription processing times.
We shall be carrying out another patient survey in late Summer 2016, and we will then look closely at the results with the Patient Reference group and take any appropriate action on our findings.